Clients
Some of our Clients
Here are some of the organisations that have availed of our solutions and support.
Testimonials
General Manager, Banking, re: Sales Process Training“Colm was instrumental in designing and implementing a sales process which led to a significant increase in sales in our branch network”
Manager – Financial Services“…the team were particularly impressed with the structured approach to sales process and they can now see the importance of good questions”
Manager, Bank Contact Centre“Our objective was to ensure that a consistent, effective and structured style of performance management and coaching was embedded across the Contact Centre The programme delivered and exceeded this aim, the feedback from participants was universally positive and the benefits of the structured approach is already clear to see in both those that participated in the course and their team members”
Sales Manager, Health Insurance re: Sales & Negotiating Skills Training“The content was excellent. I would definitely recommend using Performance Solutions again in the business. They tailored the training to the exact needs I had outlined”
Arrears Collection Training Programme
Senior Manager, Bank Mortgage Arrears Collections Centre“During this vital training process Performance Solutions were on site at the bank to actively engage and interview all relevant stakeholders. This was done in an appropriate manner with clear questioning and information gathering techniques. Having reviewed and observed the course and course material it is clear that this groundwork led to an effective solution to our training need.
Their experience in the financial services sector, their manner and approach helped staff connect and listen. This was absolutely critical in helping the professional delivery of workshops to over 150 staff and getting meaningful engagement and participation.
The programme has been a real platform for successful outcomes that we have already seen and tested.”